Refund policy

Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case-by-case basis and we request you to get in touch with our Customer Care for prompt resolution

 

Refunds in case of dissatisfaction with the product are made as follows:

We understand that sometimes you may not be completely satisfied with your purchase, and you may want to return it for a refund or exchange. However, we have a strict policy of not accepting returns for minor color variations between the product you received and the product image on our website.

  • Color variations are inevitable. Due to different lighting conditions, camera settings, monitor settings, and other factors, the color of the product you see on your screen may not exactly match the color of the product you receive. This is not a defect or a mistake, but a natural result of online shopping.
  • Color variations are subjective. What may seem like a minor difference to one person may seem like a major difference to another. There is no objective way to measure or define what constitutes a minor or major color variation. Therefore, we cannot accept returns based on personal preferences or expectations.
  • Color variations are not harmful. Unlike products that are damaged, defective, or incorrect, products that have minor color variations do not affect the quality, functionality, or safety of the product. You can still use the product as intended and enjoy its benefits.
  • Color variations are not misleading. We do our best to provide accurate and realistic product images on our website, and we do not intentionally alter or enhance the colors to deceive our customers. We also provide detailed product descriptions and specifications to help you make informed decisions. Therefore, we are not liable for any discrepancies between the product image and the product you receive.
  • If you are not satisfied with the product or face any quality issues, our team may issue a credit note upon approval. In such cases, you will be required to parcel the garment to our provided return address

We hope you understand our policy and appreciate our honesty and transparency. We value your trust and loyalty, and we want you to be happy with your purchase. However, we also have to protect our business from unreasonable or fraudulent returns that could hurt our reputation and profitability.


RETURNS IN CASE OF PRODUCTS ON SALE :

Please note that products purchased during Festive / Promotional Sales are not eligible for Return / Refund/Exchange.